October 2022

RAK Ceramics wins SAP’s Best CX Leadership award in Dubai

24 October 2022, Ras Al Khaimah, United Arab Emirates: RAK Ceramics PJSC (Ticker: RAKCEC: Abu Dhabi), one of the world's leading ceramics lifestyle brands, announced today that it has won the SAP' Best CX Leadership' award for its outstanding achievements in CRM and customer experience.

The prize was awarded during a special SAP event held at Dubai's newly opened Museum of the Future. SAP is one of the world's major software providers for managing business operations, and it recognised RAK Ceramics with the award for its work in improving data processing and information flow across its organisation.

Abdallah Massaad, Group CEO of RAK Ceramics, commented on the occasion, "RAK Ceramics is committed to offering the best possible customer service. We have strengthened customer relationships, raised brand awareness, and enhanced customer satisfaction by implementing SAP innovations. I am humbled to receive this honour on behalf of RAK Ceramics , and I would like to thank my team for their dedicated hard work and cooperation."

About RAK Ceramics

RAK Ceramics is one of the largest ceramics brands in the world. Specialising in ceramic and gres porcelain wall and floor tiles, tableware, sanitaryware and faucets, the Company has the capacity to produce 118 million square metres of tiles, 5 million pieces of sanitaryware, 24 million pieces of porcelain tableware and 1 million pieces of faucets per year at its 24 state-of-the-art plants across the United Arab Emirates, India and Bangladesh, Germany, Austria and Hungary.

Founded in 1989 and headquartered in the United Arab Emirates, RAK Ceramics serves clients in more than 150 countries through its network of operational hubs in Europe, the Middle East and North Africa, Asia, North and South America and Australia.

RAK Ceramics is a publicly listed company on the Abu Dhabi Securities Exchange in the United Arab Emirates and, as a group, has an annual turnover of approximately US$1 billion.

Contact Details

RAK Ceramics                                     
Steven Allen
Head of Corporate Communications                                         
Tel: +971(0) 7246 7400                      

Further information is available online at www.rakceramics.com.